PRIVACY POLICY

Privacy Policy myrspin —
Our Commitment to Protection
Your Personal Data

At myrspin, your privacy is not merely a legal obligation — it is a core value we uphold. This document explains in detail how we collect, use, store, and protect your personal information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective Date: 1 January 2026  |  Version: 2.5

Data Protection Commitment

Why Your Data Safe with myrspin?

Myrspin invests seriously in a data protection infrastructure that exceeds industry standards. Below are the six core pillars of our privacy commitment.

256-bit SSL Encryption

All data transmitted between your device and myrspin's servers is protected by industry-standard 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.

Secure Data Storage

Your personal data is stored in data centres equipped with multi-layered physical and digital security. Access to sensitive data is strictly limited to authorised personnel only.

KYC & Identity Verification

Our KYC process is designed to protect you — not merely to meet regulatory requirements. Your identity verification information is processed securely and is not shared with third parties without your consent.

No Data Selling

Myrspin has never and will never sell, rent, or trade your personal data to any third party for marketing or commercial purposes.

Malaysia PDPA Compliance

All data processing operations at myrspin are carried out in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a data subject are upheld.

Data Control in Your Hands

You have full control over your personal data — including the right to access, correct, delete, and object to the processing of your data at any time through your account settings.


Official Documents

Full Privacy Policy myrspin

This document constitutes a binding privacy agreement between you ("User", "Member") and myrspin ("Platform", "We"). By using the myrspin platform, you acknowledge that you have read and fully understood this privacy policy.

1 Introduction

Myrspin is committed to protecting the privacy of every individual who uses our platform. As a trusted online gaming platform in Malaysia, we understand that your trust is the most valuable asset we hold. This Privacy Policy is designed to give you a clear and transparent picture of how we manage your personal information.

This policy applies to all services offered by myrspin, including the main website at myrspin.pro, the mobile app, and all our official support and communication channels. It also covers all your interactions with our platform — from the moment you first visit the website to every transaction you make as a registered member.

This Privacy Policy should be read together with Terms and Conditions myrspin. Both documents together constitute the complete agreement between you and our platform.

2 Data We Collect

Myrspin only collects data that is strictly necessary to provide you with a safe, seamless, and high-quality service. The following are the categories of data we collect:

Data Category Examples of Information Primary Purpose
Identity Data Full name, IC/passport number, date of birth KYC verification, legal compliance
Contact Data Email address, phone number, residential address Account communications, transaction notifications
Financial Data Bank details, e-wallet account numbers Processing deposits and withdrawals
Technical Data IP address, device type, web browser, OS Account security, fraud detection
Usage Data Game history, bets, wins Product improvement, responsible gaming
Communication Data Support chat records, inquiry emails Issue resolution, quality control

We may also receive data about you from trusted third-party sources, such as identity verification service providers and fraud prevention agencies, solely for security and regulatory compliance purposes.

3 How We Use Your Data

The data we collect is used responsibly and limited to the following stated purposes:

  • Account Management: Creates, verifies, and securely manages your myrspin account, including the login process and two-factor authentication.
  • Transaction Processing: Processes your deposits, withdrawals, and all financial transactions on the platform quickly and accurately.
  • Security & Fraud Prevention: Detects, investigates, and prevents suspicious activity, fraud, or platform abuse that could affect you or other users.
  • Customer Support: Enables our support team to understand the context of your issue and provide accurate, efficient assistance.
  • Responsible Gaming: Monitors gameplay patterns to identify early signs of problem gambling and offer appropriate assistance to members who may need it.
  • Legal Compliance: Fulfils our obligations under Malaysian law, including reporting requirements to the relevant authorities.
  • Service Improvement: Analyses aggregate usage patterns to improve the interface, games, and overall platform experience.

Myrspin does not use your personal data to make automated decisions that have legal or similarly significant effects on you, without appropriate human review.

4 Legal Basis for Processing

Every processing of your personal data by myrspin is grounded in at least one valid legal basis under Malaysia's PDPA:

  • Consent: You have given explicit consent during account registration or through your communication preference settings.
  • Contract Performance: Processing is necessary to fulfil our contractual obligations to you — such as processing transactions and managing your account.
  • Legal Obligations: Processing is necessary to comply with legal obligations imposed on myrspin, such as anti-money laundering (AML) reporting requirements.
  • Legal Interests: Processing is necessary for the legitimate interests of myrspin or third parties, such as preventing fraud and ensuring platform security — provided those interests do not override your fundamental rights.

5 Information Sharing

Myrspin does not sell, rent, or disclose your personal data to external parties for third-party marketing purposes. However, in certain circumstances, we may need to share your information with the following parties:

  • Payment Service Providers: FPX, local banks, Touch 'n Go, GrabPay, and Boost — to securely process your financial transactions.
  • Identity Verification Providers: Certified third parties that assist with the KYC process and document verification.
  • Game Software Providers: Our gaming technology partners who require access to certain data to ensure game integrity and smooth gameplay.
  • Legal Authorities: Where required by law, court order, or directive from a legitimate regulatory authority.
  • Professional Consultants: Lawyers, accountants, and auditors bound by professional confidentiality obligations.

All third parties who receive your data are required to adhere to security and confidentiality standards equal to or higher than those set by myrspin.

If myrspin undergoes a business restructuring, merger, or acquisition, your personal data may be transferred as part of the business assets. You will be notified in advance should this occur.

6 Cookies & Tracking Technologies

Myrspin uses cookies and equivalent tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform operations such as login session authentication and security. These cookies cannot be disabled.
  • Performance Cookies: Collects information on how you use our platform to help us improve performance and usability.
  • Functional Cookies: Saves your preferences such as language selection and display settings to deliver a more personalised experience.
  • Analytics Cookies: Helps us understand overall traffic and usage patterns in aggregate through our internal analytics tools.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the myrspin platform.

7 Data Security

Myrspin implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • End-to-end encryption for all data in transit using TLS 1.3.
  • Encryption of data at rest using AES-256 standards.
  • Strict role-based access control (RBAC) for internal staff.
  • 24/7 security monitoring with automated intrusion detection systems.
  • Regular security audits conducted by independent, certified third parties.
  • A tested incident response plan to ensure immediate action in the event of a data breach.

While we take all reasonable precautions, no security system is completely foolproof. If you suspect any suspicious activity on your account, contact the myrspin support team immediately.

8 Data Retention Period

Myrspin retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law.

  • Active Account Data: Retained for the duration your account is active, plus any period required by law.
  • KYC & Verification Data: Retained for a minimum of 7 years after account closure, in accordance with Malaysia's AML legal requirements.
  • Financial Transaction Records: Retained for a minimum of 7 years for compliance and audit purposes.
  • Technical Log Data: Retained for 12 months for security and investigation purposes.
  • Support Communications: Retained for 3 years for quality and reference purposes.

When data is no longer needed, it will be securely deleted or anonymised using industry-recognised methods.

9 Your Rights as a User

Under Malaysia's PDPA and myrspin's privacy commitments, you have the following rights regarding your personal data:

Right to Access

You may request a copy of the personal data we hold about you at any time.

Right to Rectification

You may request the correction of any inaccurate or incomplete data.

Right to Erasure

You may request the deletion of your data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for certain purposes, including direct marketing.

Right to Restriction

You may request a restriction on data processing while an investigation or dispute is ongoing.

Right to Data Portability

You may request your data in a machine-readable format for transfer to another platform.

To exercise any of the above rights, contact our privacy team by email at [email protected]. We will respond within 30 business days from the date your request is received.

10 Children's Data

Myrspin does not knowingly collect, store, or process the personal data of individuals under 18 years of age. Our platform is strictly intended for adult users only.

If we discover that we have inadvertently collected data from a minor, we will take immediate action to delete that data and close the account in question. Parents or guardians who suspect their child has registered on our platform are urged to contact our support team immediately.

If you become aware that someone under the age of 18 is using the myrspin platform, please notify us immediately at [email protected] so that appropriate action can be taken.

11 Privacy Policy Amendments

Myrspin reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the way we operate. Any material changes will be communicated to you via:

  • An email notification will be sent to the address registered with your account at least 14 days before any changes take effect.
  • A clear notice displayed on the myrspin platform's main page.
  • Update the "Effective Date" at the top of this document.

Continued use of the myrspin platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the changes, you have the right to close your account before the amendment's effective date.

12 Contact Us

If you have any questions, concerns, or complaints regarding how myrspin handles your personal data, or wish to exercise any of your privacy rights, please contact our Data Privacy Officer through the following channels:

  • Privacy Email: [email protected] (please mark the email subject as "Privacy Inquiry")
  • Live Chat: Available 24/7 via the myrspin platform — average response time under 2 minutes
  • Telegram: The official myrspin support channel — for urgent inquiries

You also have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) if you believe your privacy rights have been violated. However, we encourage you to contact us first so we can resolve any issues promptly.

For frequently asked questions about privacy and account security, you may refer to the myrspin FAQ comprehensive.


Your Data Is Safe. Your Game Is Secure.

Myrspin takes your privacy seriously so you can focus on what matters most — enjoying the best gaming experience in Malaysia. Register today and feel the difference.

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